Reference

Legal terms for India accounts

This page explains the legal terms that apply when you open and use a qp1562 account.

IndiaLocal lawAccount useData rules
qp1562 Legal terms for India accounts
CONTACT ROUTES

Where to send legal requests

When you need a legal change, we keep the contact paths simple so you can choose the one that fits your record.

Email Use the address in our footer for formal legal or data requests. Put your registered name, account ID and a clear subject line in the message so we can match it to the right record.
Web form The help form is useful when you want a dated record of the request. Add the same details there, plus any document that helps us confirm that the request belongs to you.
Signed-in chat Open chat from your account area when you need a quicker handoff. We can then see the right account context, ask for the minimum extra proof and tell you the next step.
DATA AND CONTROL

How we handle records and data

We handle this area with a small set of checks and records rather than long back-and-forth.

Data use

We use the details you give us to run the account, verify requests, and handle records that may be needed for disputes or legal duties. We do not need extra data unless a specific action requires it.

Cookies

Cookies keep your session open, remember the language you picked and help us spot unusual activity. If you clear them, some settings reset, but the legal text and record rules still apply.

Account security

Use a password you do not share, and keep your email and phone details current so our checks reach you. If we see a risky login pattern, we may pause access until you confirm it.

Record retention

We keep records for the period needed to run the account, settle a dispute, meet tax or audit duties, and satisfy local law. After that, we remove or anonymise what we no longer need.

Change requests

If you want to correct, export or delete data, send the request through the contact path with enough detail for us to verify it. We only ask for proof that matches the request.

Who can ask

You, or someone acting for you with proper authority, can raise a legal request. We may need extra proof before changing anything, especially when the request touches money records or identity data.

Questions about your account rights

These questions cover the parts of the legal text that most often matter when you open an account or ask for a change. Keep the local law rule in mind: access is available only where local law permits, and any regional rule can change how we handle a request. If your case is unusual, send it through the contact path so we can answer against your own account record.

The account follows this page together with any local rule that applies where you are. If local law is stricter, that rule controls, and we handle the account only within what that law allows.

Access depends on local law and is available only where local law permits. If a region or device setting changes what you can do, the account will reflect that local rule.

We may ask for name, identity, age or account proof before a withdrawal, correction or closure request is processed. The exact check depends on the request and the rule that applies to you.

Send the request by email, web form or signed-in chat, and include your account ID plus the change you want. If we need more proof, we will ask only for the minimum needed.

We keep records only for as long as they are needed for the account, dispute handling, audit duties or a legal requirement. After that, we remove or anonymise what no longer has a purpose.

Cookies help the site remember session state and language choice, but they do not replace a legal request. For any change to your data or access, use the contact route linked in this page.

Use the footer email address for formal requests, or the web form if you want a dated trail. Add your registered name, account ID and the exact change so we can route it.